You will receive an email confirmation with the status "Accepted". To ensure your booking is secure, Mango Taxi support team will follow up via WhatsApp or Telegram. Additionally, one day before your transfer, we will contact you again to provide the driver's details, ensuring everything is ready for your journey.

Yes, we can often arrange last-minute taxi transfers within an hour. However, availability may be limited during nighttime, public holidays, or in remote areas. To ensure your booking can be accommodated, please contact the Mango Taxi support team to confirm availability.

We can often arrange transfers within an hour, but booking at least a day in advance is recommended to ensure availability, especially during peak times.

We offer 60 minutes of free waiting time for all airport transfers in Cambodia, Vietnam, Thailand, and Singapore from the moment your flight lands. Simply select your flight’s arrival time as the pickup time, and our team will track your flight for any delays. Your driver will be ready to pick you up on time, ensuring a smooth and stress-free transfer ride, whether you\'re arriving at Phnom Penh, Siem Reap, Ho Chi Minh City, Bangkok, or Singapore airports.

For airport transfers and ferry port pickups, your driver will be waiting at the arrival area with a nameplate showing your name.

For hotel pickups, the driver will typically wait in the parking area. You’ll receive the driver’s contact details in advance, so you can easily call or message them. If needed, hotel staff can assist with a call.

At Bangkok Suvarnabhumi Airport, an assistant will meet you with a nameplate in the arrival area and escort you to your taxi driver for a smooth transfer.

For any issues, our 24/7 support team is always available to assist.

Don’t worry—our team tracks your flight or ferry’s status and adjusts the pickup time accordingly. We begin counting your free waiting time from the moment your flight lands.

We offer 12 different vehicle classes, which you can explore in the fleet section of our homepage. The models of cars we provide vary by country; for the same vehicle class, different models of cars are available in Cambodia, Vietnam, Thailand, and Singapore. For example, in the comfort class, we offer the Toyota Highlander or Lexus 300 in Cambodia, while in Vietnam, we provide the Toyota Fortuner or Mitsubishi Xpander. Check the fleet section for full details on each vehicle class and available car models in different countries.

Private car transportation is the ideal option for traveling between cities and landmarks in Southeast Asia, offering flexibility, comfort, and cost savings—especially for families and groups. While flights may seem faster, when you factor in airport transfers, check-ins, and security lines, a private car or taxi transfer can actually save time, particularly on routes with distances of 200-500 km, such as Ho Chi Minh to Phnom Penh, Phnom Penh to Siem Reap, or Siem Reap to Bangkok or Pattaya.

In addition to saving time, traveling by private car allows you to experience the stunning countryside. For example, on the drive between Siem Reap and Phnom Penh, you can enjoy scenic views of rural landscapes, lush rice fields, and stop at local attractions like the famous Spider Market in Skuon. Unlike flying, a private taxi enables you to make stops at interesting landmarks along the way, providing a more immersive and enjoyable travel experience. This makes private car transportation not only a convenient option but also a more enriching way to explore Southeast Asia.

No, we do not offer car rentals without a driver. All of our services include a professional driver to ensure a safe and stress-free journey. Navigating traffic in Southeast Asia, especially in countries like Cambodia, Thailand, and Vietnam, can be hectic and challenging. With our experienced drivers, you can relax while they handle the busy roads, allowing you to enjoy the ride without worrying about directions or road conditions.

No, we specialize in private transportation to guarantee a personalized and high-quality experience for every customer. By providing private transfers, we ensure that your journey is tailored to your specific needs, with no delays or detours caused by other passengers. This approach also enhances comfort, privacy, and flexibility, allowing you to travel at your own pace.

Hourly rates are specifically designed for in-city transportation, where the driver remains in the same city. In Asia, particularly in Cambodia, Vietnam, and Thailand, private transportation for city-to-city routes works differently. For these longer journeys, drivers typically complete the trip to your destination and then wait for the next booking in that area, ensuring they don’t return empty. This system helps keep private transportation affordable since the driver doesn’t need to travel back without passengers.

If we applied an hourly rate for intercity transfers, we would need to factor in additional costs to cover the driver’s return trip, even if they aren\'t transporting a customer, making the hourly rate more expensive. With distance-based pricing, the rate remains lower and more cost-effective for longer trips, and by keeping hourly rates within cities, we ensure those remain economical as well.

Yes, we specialize in cross-border taxi transfers between Cambodia, Vietnam, and Thailand. For routes that involve border crossings, you will change vehicles at the border, where our team ensures a smooth transition from one car to another.

Some of the most popular cross-border routes include:

• Bangkok to Siem Reap, ideal for visiting Angkor Wat from Thailand
• Siem Reap to Ho Chi Minh City, connecting Cambodia and Vietnam
• Phnom Penh to Ho Chi Minh City, a popular route for travelers between these major cities
• Phnom Penh to Ko Chang, with a ferry included in the journey

We make the cross-border process as seamless as possible, handling the logistics of car changeovers at the border while ensuring your journey is comfortable.

The border crossing process varies depending on the checkpoint and direction. Typically, your driver will drop you off as close to the border gate as possible, where you will need to cross on foot. A second car will be waiting for you on the other side to continue your transfer. For legal reasons, Mango Taxi does not handle any immigration procedures or offer fast-track services. We only provide transportation services and assist with the crossing by offering escort and luggage carrying to make the process easier. Our drivers will never request to take your passport. At popular border crossings between Thailand, Cambodia, and Vietnam, we work with local assistants who can escort you to your next driver and help with luggage if needed. For specific border guides, check our descriptions below or contact our 24/7 support team for further assistance.

• Cambodia to Thailand Border Crossing Process (Poi Pet - Aranyaprathet Border Checkpoint)
• Thailand to Cambodia Border Crossing Process (Aranyaprathet - Poi Pet Border Checkpoint)
• Cambodia to Thailand Border Crossing Process (Poi Pet - Aranyaprathet Border Checkpoint)
• Thailand to Cambodia Border Crossing Process (Khlong Yai Border Checkpoint (Trat) - Cham Yeam Border Checkpoint(Koh kong))
• Cambodia to Thailand Border Crossing Process (Cham Yeam Border Checkpoint(Koh kong) - Khlong Yai Border Checkpoint (Trat))
• Vietnam to Cambodia Border Crossing Process (Moc Bai Border Checkpoint - Bavet Border Checkpoint)
• Cambodia to Vietnam Border Crossing Process (Bavet Border Checkpoint - Moc Bai Border Checkpoint)
• Vietnam to Cambodia Border Crossing Process (Ha Tien Border Checkpoint - Prek Chak Border Checkpoint)
• Cambodia to Vietnam Border Crossing Process (Prek Chak Border Checkpoint - Ha Tien Border Checkpoint)

The average travel time from Bangkok to Siem Reap by taxi is around 6 hours. You should also plan for an additional 30 minutes to 1 hour for the border crossing and any stopovers along the way. In total, we recommend allowing 7 to 8 hours for your private transfer between Bangkok and Siem Reap to ensure you arrive on time. During public holidays in Cambodia, the border can experience higher traffic, resulting in longer travel times, so check with our 24/7 support team for real-time updates before your journey.

The average travel time from Phnom Penh to Ho Chi Minh City by taxi is about 4 hours. You should allow an additional 30 minutes to 1 hour for the border crossing and possible stopovers. To be safe, plan for a total travel time of 5 to 6 hours for your private transfer between Phnom Penh and Ho Chi Minh City. During public holidays in Cambodia, the border can experience higher traffic, resulting in longer travel times, so check with our 24/7 support team for real-time updates before your journey.

Yes, we offer direct private taxi transfers to Ko Chang from Phnom Penh, Siem Reap, Sihanoukville, and any other point in Cambodia. The Ko Chang island is accessible by ferries that allow cars onboard, so your transfer ride will include the ferry crossing. This means you won’t need to switch vehicles on Ferry—you can stay in the same car throughout the journey, ensuring a hassle-free experience without the need to handle your luggage multiple times.

A direct car transfer across the border is not necessarily faster or more convenient. Passengers must still exit the vehicle for immigration and luggage scanning. Furthermore, car inspections by customs officers can cause delays. Switching cars at the border ensures a quicker, smoother transfer.

Traditional package tours from travel companies often come with fixed itineraries and numerous imposed inclusions, such as meals, drinks, or entertainment. These extras lead to higher costs, and sometimes the customer doesn’t even need or want them. Even necessary costs, like tickets or admission fees, become more expensive when handled by travel agents, as they add extra taxes and margins to the final price. Travel agents often bundle these services, giving the impression of more value but resulting in higher prices for the customer.

At Mango Taxi, we offer transparent pricing and flexible itineraries. There are no unnecessary or imposed inclusions. We only cover the essential transportation costs—such as gas, parking, and driver fees—to avoid hidden charges. Customers can design their own personalized tours by adding optional services they truly need, allowing for a more cost-effective and tailored experience.

Yes, we offer customizable tours combined with private taxi transfers across Cambodia, Vietnam, Thailand, and Singapore. You can add landmarks as extras to your transfer or book multi-day transfers with sightseeing tours. There are several options for arranging your tour and transfer, so you can choose the most convenient way:

• Add extra stopovers for sightseeing to your transfer ride.
• Search for specific tours in our flat-rate tab and include them during the booking process.
• Explore our package tours, which combine popular transfers with sightseeing tours—such as the Phnom Penh to Siem Reap (Angkor Temple tour) and return to Phnom Penh. These tours are discounted for volume, making them cost-effective.

We strive to offer English-speaking drivers in Cambodia, Vietnam, Thailand, and Singapore, though availability may vary depending on the location. You can guarantee an English-speaking driver for your journey by selecting this option during booking.

Yes, we can accommodate oversized luggage transportation across Cambodia, Vietnam, Thailand, and Singapore, but this must be arranged in advance with our support team. Additional fees may apply for seat modifications or other adjustments required to handle your luggage in these countries.

We are a pet-friendly company and can arrange pet transportation for you and your pets. Traveling by car is often less stressful for pets than flying, and you can stay with your pet throughout the journey. Pets must be in carriers and accompanied by a passenger. A small additional fee applies, which you can select in the booking form. For pet transport between Thailand and Cambodia or Cambodia and Vietnam, where a border crossing is required, you are responsible for arranging all necessary documents for your pet in advance. We provide the transportation, but we are not involved in the legal processes and do not offer document handling services.

Yes, we work with travel agents. When booking, simply select the \"Company Reservation\" tab in the transfer details section. You can choose whether the final customer sees the price or if only you, as the agent, will receive the confirmation and payment details. We handle the transfer for your clients while keeping all payment information confidential.

We are always open to collaborations with influencers interested in promoting transportation services in Cambodia, Vietnam, Thailand, and Singapore. If you\'re an influencer who focuses on travel, private taxi services, or tourism in these countries, we’d love to explore partnership opportunities with you. Whether it’s showcasing our private tours, cross-border transfers, or airport pickups, we welcome creative collaborations that highlight our services across Southeast Asia. Contact our support team to discuss how we can work together.

Yes, we provide taxi services across all 25 provinces of Cambodia. Our drivers are available in most major cities, including Phnom Penh, Siem Reap, Sihanoukville, Battambang, Kampot, Kep, and Poi Pet. Whether you need airport transfers, city-to-city travel, or sightseeing tours, we have a reliable network of drivers ready to assist. We cover popular routes such as Phnom Penh to Siem Reap and Phnom Penh to Sihanoukville, ensuring convenient and comfortable travel across the country.

Yes, we provide taxi services across all provinces and major cities in Vietnam. Our drivers are available in cities such as Hanoi, Ho Chi Minh City, Da Nang, Hue, and Nha Trang. Whether you need airport transfers, city-to-city travel, or sightseeing tours, our network of drivers is ready to assist. We cover popular routes like Ho Chi Minh City to Phan Thiet and Hanoi to Ha Long Bay, ensuring comfortable and reliable transportation throughout Vietnam.

Yes, we provide taxi services across all provinces and major cities in Thailand. Our drivers are available in key locations like Bangkok, Chiang Mai, Pattaya, Phuket, and Krabi. Whether you're looking for airport transfers, intercity travel, or sightseeing tours, our drivers are ready to serve. Popular routes include Bangkok to Pattaya and Chiang Mai to Chiang Rai, ensuring seamless transportation across Thailand.

Yes, we offer a wide range of customizable tours across Cambodia, partnering with local experts and professional guides to deliver personalized travel experiences. Our most popular tours include the Angkor Wat Temple Tour in Siem Reap, the Phnom Penh City Tour covering the Royal Palace and Killing Fields, and the Sihanoukville Beach Tour. We can also arrange visits to other key landmarks, such as Tonle Sap Lake, the Southern provinces Kampot and Kep, and the Bokor National Park. Whether you're looking for cultural experiences or scenic tours, we provide personalized itineraries to match your interests.

Yes, we provide tailored tours throughout Vietnam, partnering with local experts and professional guides to deliver personalized travel experiences. Our popular tours include the Ha Long Bay Cruise, the Hanoi Old Quarter Tour, the Cu Chi Tunnels Tour from Ho Chi Minh City, and the Hoi An Ancient Town Tour. We can also arrange excursions on Phu Quoc island and Mekong River Delta Tours. Whether you’re interested in history, nature, or cultural experiences, our tours are customized to your needs.

Yes, we offer a variety of private tours in Thailand, partnering with local experts and professional guides to deliver personalized travel experiences. Our most requested tours include the Bangkok City Tour with visits to the Grand Palace and Wat Pho, the Chiang Mai Elephant Sanctuary Tour, and the Ko Chang Island Exploration Tour. We also organize tours to Ayutthaya Historical Park, the Floating Markets, and Doi Inthanon National Park. Our flexible itineraries allow you to explore Thailand’s top attractions with ease and comfort.